Where will I find my Repair Reference?

Not to be confused with your Claim Reference, your Repair Reference can be found on the email or SMS that is sent to invite you to book or view updates on your repair via the Repair Hub.

Make a note

It would be advisable to make a note of this number, as this reference is unique to your repair and can be used to access your repair details throughout the repair journey.

Repair Reference

Can't find your repair reference?

No problem. If you supplied your email address when you first contacted us you can use that on the form below, along with your registration, to request an email with your details on. If we only hold your telephone number please use the Contact Page to request your reference.

Email Address
Vehicle Registration

Need Help?

Comprehensive help on getting the most from your repair journey and hub.

Get in touch

If you have a question relating to your repair, then please speak to our experts