In light of COVID-19 and for the safety of our employees, we are we've made necessary changes to our call centres that have resulted in taking a little longer to respond to queries.

We're doing everything in our power to avoid these delays, and apologise for this inconvenience. Our online help and virtual assistant can answer the more popular questions and provide answers and support to the repair journey.

How can we help?

Please choose from the options below

Query about your repair?

Get in touch with our customer support team to discuss your repair

Contacting your repairer

Contact your repairer via your repair hub, simply login and use the details provided

Evie assistant

Evie is available 24/7 to support the most common queries and help needed